Gemstone Suspension

To keep your luxury lighting beautiful as long as possible, we recommend following a few simple tips. Make sure to unplug the lamp before cleaning. Avoid contact between sprays and liquids and the lamp fixtures.

Cleaning and care
For general cleaning, dust your lamp periodically with a feather duster or a soft, clean cloth, preferably once a week.

Marble, granite and onyx
To clean marble, granite and onyx, use lukewarm water and a small amount of mild soap. Gently wipe surfaces with a soft, damp cloth or chamois. Dry thoroughly with a clean, soft cloth. Never use cleaners containing acid, ammonia, bleach or harsh chemicals, and avoid paper towels and scouring sponges.

Ceramic
Clean ceramics with lukewarm water, a pH-neutral, sulfate-free cleaner, and a soft sponge or wash cloth. Avoid fibers, brushes, and other materials that may scratch the surface. If the ceramic surface is grooved, use a soft brush to remove dirt from the recesses. Rinse thoroughly with clean water. After washing, dry the surface with a soft cloth or chamois.

Glass
Never use abrasive materials when cleaning glass, as they may cause scratches. Use suitable glass cleaning products and a microfiber cloth. If you are using a chemical cleaner, be careful not to spill it on surrounding surfaces. After drying with a soft cloth, you can use a piece of crumpled newspaper to give the glass extra brightness and shine.

Acrylic
Avoid commercial household cleaners, as the chemicals in these products can dull and scratch acrylic. The best way to care for acrylic surfaces, rods and parts is to clean them with lukewarm water and a small amount of liquid soap. Rinse with clean water and dry completely. Always use soft cloths during cleaning to avoid scratching the acrylic.

EXCHANGE PROCEDURE

Exchanges for products purchased from the BAKARA Online Shop can be processed at our stores. Exchanges for products purchased from our website cannot be carried out through our Online Shop unit.

RETURN PROCEDURE

You can return the product you have purchased within 30 days (1 month) from the invoice date by sending it to us together with your invoice via our contracted courier companies, or by returning it at our stores.

All products sold by Bakara Collection are original and meet the specified specifications.